Data-driven. KPI-focused. Human-centered.

Tech-driven operations for micromobility fleets

We help micromobility operators achieve higher uptime, better KPIs, and scalable operations through hiring and training great operators.
2%
Fleet Downtime
3+
Years of Operations
50+
Operations Team
10000+
Fleet Size Managed
About the company

TECHNOLOGY-DRIVEN OPERATIONS FOR SHARED MICROMOBILITY

IM Solutions delivers end-to-end operational services for shared e-scooter and e-bike fleets. Our daily operations focus on battery swap and fleet rebalancing, keeping vehicles charged, available, and positioned where demand is highest. To support uninterrupted fleet operations, we provide comprehensive battery charging solutions.

We are recognized by our customers for being highly structured and performance-driven, consistently achieving operational KPIs above market average. Our operations are built around clear processes, accountability, and measurable results.

We are a data-driven organization. We actively use internally developed dashboards to track performance and make operational metrics visible across the organization. This enables transparency, continuous improvement, and predictable execution at scale.

Our growth and long-term customer relationships reflect an operational setup that meets real fleet demands and supports scalable city operations.

Stable Team. Disciplined Execution.

Our biggest asset is our low turnover. We don’t experiment on your business with temporary staff

No Turnover: We retain our people, meaning your fleet is handled by experienced pros, not beginners

Daily Control: We monitor every KPI daily through our own internal dashboard

Field-First Culture: Even our leadership works in the field. These are the people who ensure a charged scooter is in the right place, every single day

Our services

ADVANCED
OPERATIONS PLATFORM FOR MICROMOBILITY

FLEET MANAGEMENT
  • Centralized fleet oversight
  • KPI-focused operations
  • Operational transparency
BATTERY SWAP
  • 24/7 fleet readiness
  • Minimal downtime
  • Efficient resource usage
REBALANCE
  • Higher fleet utilization
  • Fast response to demand changes
  • Optimized operational routes
COLLECT & TRANSPORT
  • Secure fleet handling
  • Predictable logistics execution
  • Integrated with field operations
Field Repair
  • Rapid on-site maintenance to ensure vehicle safety and availability
Repark
  • Correction of improper parking to maintain city regulation compliance
Deployment
  • Seamless rollout for new city launches or marketing campaigns
Warehouse & Charging
  • Dedicated in-house infrastructure specifically designed for micromobility operations
How we work

From Planning to Measurable Results

01
ANALYSIS OF NEEDS
We define operational scope, KPIs, and service requirements together with the operator.
02
ROUTE PLANNING
We plan routes and tasks based on fleet data, demand patterns, and operational priorities.
03
OPERATIONAL WORK
Our field teams execute battery swap, rebalancing according to defined KPIs.
04
RESULTS
Reduced downtime, increased rides, and stable operational performance at scale.

IM SOLUTIONS PROVIDES OPERATIONS ACROSS EUROPE

Our locations
Norway
Oslo
Bergen
Stavanger
Lillestrøm
Fredrikstad and Moss
Germany
Cologne
Stuttgart
Dresden
Denmark
Copenhagen
Get in touch

WANT TO WORK WITH US?

Careers
/ 01
WHO ARE WE?
IM Solutions supports shared e-scooter and e-bike operations. We help keep the fleet charged, balanced, safe, and ready for use every day.
/ 02
WHAT ARE WE LOOKING FOR?
We are looking for responsible and reliable drivers with a Category B driver’s license who are confident behind the wheel and comfortable working independently.
/ 03
WHAT WILL YOU DO?
You will swap batteries, rebalance e-scooters and e-bikes across the city, check vehicles, and do basic in-field repairs to keep the fleet in good condition.
/ 04
WHAT DO WE OFFER?
We offer stable work, official employment, full training, and support from day one.
/ 05
HOW TO APPLY?
Fill out the application form to join our team. We will contact you shortly.
We’ll review the details and get back with next steps.

Tell us about your operational needs

Based in Norway
i.melnykovych@imsolutions.no
Hours: Mon–Fr, 8:00 –18:00
+4796693515

Leave your contact details and a short description of your operation. Our team will review the request and get back to you.

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